Product Care

    • Leather Uppers - Regular use of a suitable shoe cream or wax polish to clean leather uppers will help to protect the leather and stop creasing. This will make the shoes waterproof. Before wear we would advise the treatment of our shoes with the appropriate protector.

    • Nubuck / Suede Uppers - Extra care should be taken when cleaning. A suede brush with a nubuck / suede cleaner should remove most stains. Regular use of a protector spray will help guard against staining and water penetration.

    • Delicate Fabric & Trims - Beads and Crystals will come off if worn in conditions where they are rubbed or scuffed. It does not represent faulty shoes.

    • Heel Tips - Heel tips are replaceable components and should be replaced an a regular basis to prevent damage to the heels. Spare heels tips are included with many of our styles.

    • Soles - Leather shoes are a natural product and are porous in wet conditions, and for this reason we do not recommend that they be worn excessively in very wet conditions. A leather sole will wear away (even in normal conditions) making it necessary to resole regularly. Leather soles are often painted which is a cosmetic feature and, when worn, the outer sole colour will wear away in patches.